Service portfolio
At Superlative Solutions, we have a broad technical and commercial experience that enables us to work effectively on complex projects.
Strategic Consulting
We can help develop technical and commercial strategies. Our skills include market analysis, strategic positioning, technology and supplier selection, procurement strategies...
OSS/BSS Consulting
We have experience of selecting, integrating, and developing services on a wide range of OSS and BSS platforms including order management, workflow systems, provisioning tools, inventory systems, network and service management systems, service assurance, and billing systems. We can help you to create effective delivery and support strategies, and to turn them into reality.
Product development
Effective product development requires a range of capabilities from commercial skills at the front end to deal with positioning and pricing, and development of formal product definitions using UML, effective order capture, BSS and workflow development/enhancement , through to inventory and infrastructure management and service management. We can provide skilled resources to support you in all these areas.
Process and workflow Consulting
Key parts of any service delivery are the processes/workflows that are used for delivery. Understanding the data capture and dataflow is vital. We can take a an informal or structured approach to modelling workflow. Formal workflow techniques include the use of XPDL to define detailed workflow and dataflows. This enables the workflow definition to become a living tool that can be simulated, tested and even deployed to execute the workflow in the field and which evolves with the business, instead of becoming an unused piece of documentation that rapidly becomes irrelevant.
System integration
Deploying COTS BSS/OSS packages is relatively straightforward. Making them work for your business and connecting them together into a seamless system is not. We can analyse the systems and the requirements and help develop integration strategies that support the business goals. We support open standards where possible, and we are experienced in developing XML schemas to allow flexible communication between systems and workflow entities.
Network design and deployment
We have a vast experience in network and related service development across a range of technology and service platforms. This experience includes developing network infrastructures to support Voice services, IN, VoIP, WiFi, SDH, ATM, Frame Relay, IP, MPLS, VPN, data centre infrastructure, and Internet services.
Data modelling & database development
Database development is an important part of many projects, whether it is modelling the order capture requirements for a new service, or for a network inventory system, we can provide XML and SQL data modelling and database development capabilities. We also can provide software development in PHP and Java/JSP with JDBC.
E-Security
Understanding the risks asscoiated with electronic communications systems is vital for the health of the business. We can help develop and implement security policies that strike a balance between effective protection and usability.
Web Architectures
Web-enabling a business usually requires precisely defined data models and workflows exist in a form that can interface to the front-end. We have experience of web-enabling systems from stand-alone elements through to end-to-end systems and web portals. Our skillsets include PHP, Java and JSP/Servlet development.